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CoreWeave and PwC: Partnering to Multiply Impact

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Episode 20: AI Cloud Essentials Podcast

As enterprises move from generative AI to increasingly autonomous agentic AI, scaling successfully requires more than access to models and compute. Organizations need the right infrastructure, governance, security, and transformation strategy to turn AI investments into measurable business outcomes.

In Episode 20 of the AI Cloud Essentials Podcast, host Ritu Jyoti sits down with Dallas Dolen, U.S. and Asia Pacific Technology, Media and Telecommunications Leader at PwC, to explore how PwC and CoreWeave combine transformation expertise and AI-native infrastructure to help enterprises move beyond experimentation and scale AI responsibly.

Learn why strategic partnerships are becoming essential across the AI ecosystem, how organizations can align teams around measurable outcomes, and why trust, cybersecurity, governance, and risk management are increasingly important as AI systems become more autonomous.

What you’ll learn
  • Why agentic AI is changing enterprise transformation strategies
  • How PwC and CoreWeave combine AI infrastructure and transformation expertise
  • How organizations can move beyond AI pilots to scalable adoption
  • Why governance, cybersecurity, and risk management are critical for agentic AI
  • How strategic partnerships help enterprises accelerate AI transformation
  • Why aligning AI investments with measurable business outcomes matters

Guest: Dallas Dolen, U.S. and Asia Pacific Technology, Media and Telecommunications Leader at PwC

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The pace of innovation is unprecedented, and alliances like yours, with CoreWeave and the other

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technology players is critical. It's not just a story about technology, it is a story about

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creating that trust dynamic. I think we're up to like, something incredible. 65 to 70% of total

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compute power is actually driven towards AI. It's really a natural fit to have organizations

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like ours working together. But without trust and safety, everything will fall apart.

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Hello everyone. Welcome to the AI Cloud Essentials, a podcast series brought to you by CoreWeave.

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Partnerships have always driven tech innovation, but in the AI era they are a fundamental necessity.

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Scaling enterprise agentic AI requires bridging world class infrastructure with high impact

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strategic execution and domain specific transformation. I know PwC has worked with CoreWeave

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on corporate readiness and IPO consulting. And today I'm super excited to be joined by Dallas.

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We'll be discussing the partnership between CoreWeave and PwC TMT. Welcome, Dallas. Ritu, great to

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be here. Thank you. Could you please introduce yourself and PwC TMT to our audience? I'll

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be happy to. So I'm Dallas Dolen. I lead the tech, media, and telco business for PwC in the US and

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Asia PAC. From a broad perspective, I've been involved with the tech community for well over two decades

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and have had the opportunity to work with everybody from the hyperscalers to the neoclouds

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and obviously software and hardware and everything in between. And we have a, you know, really

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I'd say wide-ranging practice in terms of capabilities, you know, whether it's, you know, the SI

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and engineering side of the business all the way to deals and tax and the core things that people

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would think about, you know, PwC. Awesome. Great to hear. I'm also an ex-PwC employee, so I'm super

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excited to talk to you. The first thought that comes to my mind today as I'm kicking off this

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conversation with you is that, you know, we have transitioned very rapidly from traditional gen AI

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to agentic AI and these systems that can independently plan, use tools and execute

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workflows. There is a tremendous amount of operational risk because things are going to be

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autonomous. So then the race stakes in the partnership between these

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companies and consulting firms is no longer just beneficial in my opinion. So I have to ask you

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that, is that what exact market-forcing function drove this partnership and brought you all

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together? Yeah. Well, I think there's a couple of things that that you touched on there. I'd say

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first and foremost, I remember, you know, when we first started playing with generative AI a few

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years ago, I was actually in an executive MBA classroom on the East Coast, actually in Boston,

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where you are. And the professor came in one day and said, hey, I want you to download this app and

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see if you can make a cool image with it. Of course, it turned out it was it was GPT 2.0 that

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we were playing with and and he wanted us to see like what was capable and like what was coming.

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And the class was actually on the future of AI and future technology. Um, so I couldn't have been

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better positioned, I guess, to like, see the future from that, you know, vantage point sitting in a in

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the MBA classroom. What was notable at the time is, you know, people started thinking about, okay, well,

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what is it that that consultants and what is it that it, you know, engineers might be doing in the

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future? And this whole concept of a, a prompt engineer almost became a concept overnight. Of

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course, as quickly as it became a concept and sort of dissipated, right. And so now we've evolved

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probably 2 or 3 steps from there. This concept of forward-deployed engineers has become a really

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active, you know, dynamic. I think the real story as it relates to, you know, why, you know, do

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people need compute power, and why is it the partnerships between all the way at the the

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original origin point around energy? Right. So power generation through to, you know, the chips

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and the data centers through to the actual infrastructure, including the cloud capabilities

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that that CoreWeave delivers. And then also, you know, to the AI consumption that's happening. Each one

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of those steps along the way is some type of arrangement, some type of joint venture, some type

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of, you know, fundraising that's happened, certainly some type of engineering, you know, capacity that's

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going into play. And over the last three years we've been, to be quite honest, not necessarily

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learning as we go, but being really adaptive as we go, saying as that market changes, okay, how are we

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going to bring different capabilities and capacities together in order to ensure that our

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clients, right, our, our mutual clients are maximizing their opportunities from the things

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that can be possibly done, you know, even in and amongst the same. So I would look at the capacity

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dynamic that a CoreWeave offers to its customer base. You know, just from a pure compute point of

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view or storage or what have you. And then you look at it from our perspective of helping our

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clients maximize their outcomes, whether it's a transformation program that they're running or

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the implementation of AI. And it's really a natural fit to have organizations like ours

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working together. And what's really great about it is I think you're going to see further

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development of the capabilities, of competencies, and the things that we end up doing together. And

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that's also true amongst the hyperscalers, and it's certainly true amongst the AI native

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corporations as well. Yeah. Well said. Uh, Dallas, when you think about two different companies

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coming together, and especially in the AI era when you're integrating for velocity, the thought that

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comes to, you know, our mind is that how do you align the two distinct organizations, which have

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different culture, different decision velocity? Uh, you know, their code bases and stacks can be

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different, and they're all trying to remove the friction for the end user. So could you talk to us

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about a couple of, you know, challenges that you guys kind of were confronted with or how are you're

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navigating these kind of, you know, scenarios and bringing in synergies? Yeah. Well, look, one of

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my favorite. Phrases is metrics drive behavior, right? And ultimately, if you have salespeople

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being driven by one metric and then you have, you know, an engineering team or a transformation team

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or what have you driven by another, the challenge always becomes, you know, the likelihood that

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friction will be introduced to the system because a salesperson might be focused on a short term

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metric, right? Getting, you know, one more increment of of whatever the unit is that they're selling

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sold. And a transformation team may be promising to a customer that they're going to have a

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certain outcome. I think so aligning at the at the like, what is our ultimate goal is really critical.

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If you think about, you know, the origin points of selling, you know, selling cloud, right. Going back a

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few years or even just selling SaaS in general, you know, there was a lot of focus on seat

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licenses. There's a lot of focus on selling consumption. It's how much throughput can I get?

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What we're seeing is that that largely does not create a sticky customer. Now, you can have an

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organization who might be wed to a specific cloud because they have so much volume going through it,

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but it doesn't necessarily make them sticky unless there's something about the customer

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relationship, you know, whether, again, it's cloud or SaaS, that people say, oh, I really want to be a

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part of that. And oh, I need all 1000 of my people, 10,000 of my people were, in the case of PwC. All

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375,000 of our people, you know, to be using a specific stack or a specific unit or a specific

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capability. And so what, you know, what I find is the first thing first is like the the end goal is

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having a satisfied customer. And if you want to have a satisfied customer, you're going to have to

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ask them, hey, what are they trying to get out of the transformation? Are they just looking for

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compute? Or are they actually looking for some sort of outcome as it relates to the AI that

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they're implementing? You know, they're trying to build a customized stack with a, you know, harness

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operating on, you know, CoreWeave, you know, componentry, and then, you know, building an open

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model on top of that. Great. But also. What are they trying to do with that? Is it going to be a speed

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oriented dynamic that they're going for? Is it going to be quality. Is it. Is it reliability

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reliance? Is it security? All those things have to be lined up and it still is a challenge today. I

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think every time we go into a room, you know, we're always thinking with the metric that we have. And

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what I've been really coaching my teams around is what is the outcome we want to have. We're not

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playing a finite game. We're not trying to sell something in the minute. We're trying to sell

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something in the long run and really get to that, that infinite dynamic, right? Like, we want

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customers to be customers forever. It even goes back to our own brand when we think about PwC. You

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know, we're a trust brand, right? It's the audit and tax, you know, relationships we've had with some

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companies for upwards of well over 100 years. Well, the reason they come back is not because we solve

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a problem that happens in the quarter. It's because we're solving an enterprise level problem.

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And they say, oh, I like that. I want to be back. And, you know, with them in the future, I know they'll

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be there for us. The same thing is absolutely true, I think now for the CoreWeaves of the world. It's

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absolutely true for the hyperscalers and certainly true for the AI companies as well.

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Otherwise, people will engage in short term behaviors which, you know, ultimately will not

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result in stickiness with customers. Yeah. You know, I spend a lot of time with the end users and the

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C-suite there. And one of the things that has come to my attention consistently is that, you know,

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historically, a major barrier to AI adoption was that people were buying tools exactly the way

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they bought their standard software licenses. And then they realized that without deep

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organizational alignment, nothing changes. And, you know, the Technology Consulting Alliance is really

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kind of, you know, targeting this, breaking the pilot purgatory. Right. So you need workflow

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redesigns and change management. So I would love to ask you that, you know, when the two companies

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come together like you and CoreWeave, what is the multiplier effect? What is the joint good work

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that you deliver to the end user? Yeah. Great question. I mean, you know, speaking from a, you know,

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from a broader business perspective, you know, whether it's satisfying the, you know, the

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investors of the organization or customers of the organization or even the employees of the

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organization. I mean, the underlying goal, right, is, is that, you know, whomever we're trying to ensure

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gets the output that they want, they're getting it. And just to go back to the prior commentary, right.

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So that's that's number one. Um, in order to get to that point though, like I, I really stop and focus

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on the, you know, how do you line up the one, two, three order effects? Like, what's the objective? You

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know, one week out, four weeks out, you know, three months out. You know, how do we make sure that when

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you get to those points in time, you're looking at, you know, what you've done over that period of

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time and saying, aha, we've we've achieved the outcome we wanted to achieve. And so as it relates

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to, you know, the neoclouds in particular, it's really interesting. Right? I think the the biggest

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thing is that flexibility in supplying incredible compute capacity and capabilities, right,

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especially on the AI front. But again other areas too, to their end customers. And we're looking at it

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saying, okay, great. Like what is it that needs to happen in the in the short to medium term in

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order to get there? Because that is I think, the sweet spot for, you know, the neocloud business.

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And so it's really aligning on that. If we can find that like sweet spot for customers looking

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for X and the ability to deliver the technology at Y, you know, that's going to give us the outcome

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that the customers are happy with. But it is like finding that alignment spot. If somebody's

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saying, I'm going on a ten year journey, okay, fine, there might be some. But like, let's find the short

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term things in there. Like if we just want to do it a ten year journey thing. It's going to be

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harder, probably to find those immediate, you know, solve-fors that a PwC and CoreWeave are going to be, you

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know, as successful at. So we really think about it from that that medium to short term basis as we

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look at these, these opportunities and try to solve for the same. That's a very important, uh, you

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know, approach to kind of deal with the complexities that we are confronted with, right? Um,

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I want to go back to your comment earlier that you know why people choose PwC because of the

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trust aspect, right? And when you think about, you know, the AI workloads today, trust and safety is

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becoming more complex, more interconnected and more central to business resilience. Right. People

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are talking about AI playing a critical role in the business transformation. But without trust and

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safety, everything will fall apart. So when you think about advising the end users, as we wrap up

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this conversation, your core innovation playbook and your, you know, what is your future look like

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in terms of you guys working together to kind of transform the end user, you know, business, and

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their journey towards AI. Yeah, well, I'll tell you right. Statistics don't lie as it relates to what

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the concerns are. And why is trust important? I mean, look at right now, I think recent studies

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have have demonstrated that well over half the internet traffic that's out there is actually

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automated bot traffic. Yeah. And if you look at like what AI is doing, AI is really enhancing the

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amount of compute that's going to be going into that space. I think we're up to like something

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incredible. 65 to 70% of total AI compute, uh, total compute power is actually driven towards AI.

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The problem they're in is, you know, do you know what your agent is doing? Or do you know what

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other agents are doing within your ecosystem? If you're selling something through a platform or,

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you know, even if you're just doing your your mundane tasks and your job, you know, are you able

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to control the things that that that agent or other AI you know, agent might be doing for you?

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And so and we sort of look at that as the premise point to say, okay, there's a whole, you know, a

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whole lot of people out there who are beginning to play with this technology, who probably aren't

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realizing how much risk they are inducing into the system, notwithstanding the headlines that

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tell you there's a lot of risk, because the amount of the amount of, you know, cyber, you know, hacking

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and the amount of, you know, unfortunate results that we've seen. There was a famous case two weeks

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ago where the French tax authority disclosed that they had had a significant breach. You know, those

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types of situations are obviously very concerning. So we could look at it from a couple of different

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ways. And one of them is sort of like the natural thing that we've always done, which is, you know,

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hey, we're they're trying to help people think about like, what is it they should be doing to

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ensure they have secure, you know, systems and secure networks and, you know, just just the normal

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run of the mill process and technology front. But where I think it gets really interesting for us

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from a relationship point of view with the hyperscalers, with the neoclouds, with the likes

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of CoreWeave is, you know, it's not just a story about technology, it is a story about creating

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that trust dynamic for you to say, okay, if you're going to go put something into my ecosystem to

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run, you know, my applications on, on your domain. How do I trust it? Like, what's going on is

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actually something that my customers are going to get benefit from. And am I putting too much risk

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or inducing too much risk into the system by allowing this to happen? So, you know, it is really

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a soup to nuts conversation that we're beginning to have with the CISOs, the CIOs and CTOs of these

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organizations saying, oh, I should say, by the way, at the board level two, because the boards really

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care about this, right? Like the worst call you can get as a board member is you've had a cyber

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breach. And oh, by the way, all of your customer data or all of your employee data is now out on

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the dark web, or it's with some hacker who's extorting you for money. So when you start

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thinking about, like where we come into the to the fray and looking at the risk, the regulatory, the

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cyber response, you know, what are the things you could do right now to mitigate those things? And

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how do we work with the providers? Right, both from an infrastructure perspective and otherwise, you

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know, to ensure that that risk is as mitigated as possible. And combining and this is the most

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important part, combining the critical software and people features, right, including process

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controls, etc. that allow you to mitigate risk in the system. It's not just turning something on that

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Causes it to work. And for us, working with the likes of CoreWeave and others, you know, it's that coordination

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feature. It's that high degree of capability and the high reliance that people are willing to put

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in us because we've gone through it and we've done it to ourselves. Right. That's a real critical

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piece as well, you know, doing it to ourselves, using technology from CoreWeave and others to ensure

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that we offer the best experience for our customers, you know, and for our, our, our employees,

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too, because we care about both of them equally. Yeah. Thank you. Dallas, I'm sure our audience is

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going to find this discussion very, very helpful and fascinating because we all know that the pace

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of innovation is unprecedented, and alliances like yours with CoreWeave and the other

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technology players, is critical to kind of protect users, govern the emerging technologies, and build

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that trust and foundation that is needed to scale AI adoption. Thank you so much for joining us

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today. Absolutely. Thank you very much.

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